Knowledge management in Jordanian higher education institutions and its role in enhancing competitiveness

Abstract

The research paper aimed to introduce the role of knowledge management in achieving the competitive advantage of Jordanian universities, and that Jordanian university administrations use knowledge management in their various administrative and academic processes, due to their belief and conviction that knowledge management contributes positively to raising the level of universities, and increasing their competitiveness at the Arab and international levels. Knowledge and competition management, and the paper presented the dimensions of knowledge management generation, acquisition, sharing, documentation and application, and the paper presented the most important obstacles to the application of knowledge management processes, their objectives, requirements for their application, knowledge sharing tools in universities, the definition of competition management, the dimensions of competitive advantage and justifications for interest in the competitive advantage of universities, and the role of knowledge cap